Virtual Attendance Guidance and FAQs

Access to the Virtual Conference Platform is now available to all attendees attending in person and virtually. Conference sessions will be available to view for 3 months following the event dates. Virtual access will be given to both in-person and virtual attendees.

Q. How do I access the virtual platform?
Follow the link in your invitation email or go to https://ipcrg2022.vcd-eventsforce.com/, and sign in with the email address you used to register for the conference and request for your activation link to be sent.

We want you to have a smooth online journey.  Follow the guidance below to make sure you are ready.

  • Google Chrome. The best internet browser to access the Virtual Platform is Google Chrome.
  • Access the Virtual Platform and Build Your Profile.  Follow the link and set up your personal profile in advance of the live conference days.  Add a profile picture to help colleagues find you.
  • Your Internet Connection. Your online experience, especially when viewing sessions, will be dependent on the strength of your internet connection. You may experience issues if your connection speed is less that 10mb per second.  Often connection problems can be resolved by turning off other nearby devices that are connected to your internet.

Q. How can I update my Profile?
To edit your profile after you have logged in, select ‘My Profile’ from the left-hand menu options on the Home Page and on the next page click the ‘Edit My Profile’ button.  Make your changes and click the ‘Save’ button at the bottom of the page.

Q. I want to change my email address and/or password.
Select ‘Settings’ from the left-hand menu options on the Home Page and on the next page update your email address and/or password as required.  Click the ‘Save’ button for each change to save your updates.

Q. I do not want to have a visible profile on the Virtual Conference Platform.
To be invisible on the Virtual Conference Platform, select ‘Settings’ from the left-hand menu options on the Home Page and on the next page scroll down to ‘Privacy Settings’. Check the ‘Invisible’ option and click the ‘Save’ button.

Q. My profile is currently hidden and I would like to have a visible profile on the Virtual Conference Platform.
To allow your profile to be visible (this means on the Virtual Conference Platform), select ‘Settings’ from the left-hand menu options on the Home Page and on the next page scroll down to ‘Privacy Settings’. Uncheck the ‘Invisible’ option and click the ‘Save’ button.

Q. My account is locked.
Your account will be locked after 6 failed login attempts.  If you receive a message that your account is locked please email conferencedirector@ipcrg.org to request for it to be unlocked.

Q. I booked my preferred sessions at registration – where can I find these?
If you selected sessions to attend when you registered for the conference these will appear under the ‘My Programme’ section which can be found on the top bar above the website banner image.

Any sessions that you have added from the ‘Programme’ section will appear here.  You can remove sessions from ‘My Programme’ by clicking the ‘–‘ button to the right of the session details.

Q. Where can I view the full conference programme?
The full conference programme can be viewed under the ‘Programme’ section (accessed from the main menu).  You can add your preferred sessions to the ‘My Programme’ section by clicking the + button to the right of the session details.

Q. How do I view a live session?
To view a session live go to either the ‘My Programme’ section or the ‘Programme’ section and click on the title of the session you wish to view.  Click on the ‘Watch Live’ button in the viewing box.  The session will now open for viewing in a new window.

Q. How do I submit a question to a live session using Slido?
Questions can be submitted to speakers during live sessions via Slido.  Scan the onscreen QR code or go to slido.com and input the code ipcrg2022

Q. How can I view a recording of a session?
To watch a session on demand, go to either the ‘My Programme’ section or the ‘Programme’ section and click on the title of the session you wish to view.  Click on the ‘Watch Again’ button in the viewing box.  The session will now open for viewing in a new window.  Please note it may take up to 24 hours for sessions to be available on demand after they have been delivered live.

Q. How can I contact other attendees and meet with them on the Virtual Conference Platform?
To view a list of attendees at the conference, go the ‘Attendees’ section (accessed from the top menu).  Use the search box to find attendees by name, company, country, etc.  By clicking the ‘Recommended’ option the list will be filtered to show attendees who have checked the same interests as you.

To message an attendee click the envelope icon below their name.  The attendee will receive your message in their Virtual Conference Platform Inbox.

The Virtual Conference Platform allows for you to request a video meeting with other attendees.  To request a meeting click on the calendar icon below their name. You can then select a time for the meeting (the Virtual Platform will generate suggested times based on both attendees Schedule) and add a meeting description.  You can invite other attendees to join by typing their name into the ‘Invite another person…’ box.  The attendee will receive the meeting request to their Virtual Conference platform Inbox and will be asked to confirm. 

To start the meeting at the appointed time go to the ‘My Programme’ section and click on the meeting title. On the next page click ‘Join Meeting’ to start.

Note: You will not be able to use the messaging and meeting function if you have chosen to be hidden on the the platform.

Q. Where can I access my messages and meeting requests from other attendees?
Messages and meeting requests from other attendees and from the conference organisers can be accessed in your Virtual Conference Platform Inbox.  To access your messages from the Home Page, select ‘Messages’ from the left-hand menu options.  You can also access your Inbox by clicking on ‘Messages’ at the top of the page above the web banner.

Q. Where can I view sponsors’ information and make contact with sponsors?
Sponsors can be viewed by going to the Sponsor section (accessed from the main menu).  Here you can view all the supporting companies.  To see further information on a particular company click on the logo to go through to their company profile page.

Once on the sponsor page, to request more information from the company click the + button on the right-hand side. 

To send a message to a sponsor click the envelope icon.

To request a meeting with a sponsor click the calendar icon.

Q. How can I leave comments and get involved in discussions?
You can leave comments at the bottom of the Home Page and at the bottom of each session page – after you have clicked on a session title scroll down to the bottom to add your comment.

See what discussions are happening and start your own thread.  Select ‘Discussions’ from the top menu bar to see what discussions are happening and click ‘Create’ to start your own discussion.

Note: You will not be able to leave comments or take part in discussions if you have chosen to be hidden on the the platform.

Q. How can I view and search the ePosters?
The ePosters will be available in the IPCRG Online ePoster Showcase. You can access the Showcase by selecting E-Poster Showcase from the main menu bar on the Virtual Conference Platform.

Once you have arrived at the showcase you can filter the posters by category by clicking on the red topic tags.  Use the search box to search by author or key words of interest.

To view an ePoster click on the title.  Each ePoster is made up of a series of tiles.  Click on each tile to view the content.

Q. How can I message and engage with ePoster authors?
After you have clicked through to the ePoster select the speech bubble icon at the top of the page to leave your comment or message.  If there is no visible speech bubble the author has elected to switch off the chat channel.

 


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